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Frequently Asked Questions (FAQs)

Presenter answering questions

A Different Kind of MSP

What sets us apart is not just our comprehensive range of services, but our unique approach and unwavering commitment to cybersecurity.

What is Bawn's Full-Service Secure IT offering?
Bawn's Full-Service Secure IT offering is a comprehensive suite of cloud-based IT solutions tailored for small and medium-sized businesses. It includes services such as managing laptops, implementing Multi-Factor Authentication (MFA), VPN services, 24/7 Service Desk support, patch management, secure configuration of Office 365, SaaS integration, data backup, and security advisory.
How is Bawn different from other Managed Service Providers (MSPs)
Bawn stands out from other MSPs due to our security-first approach. Our team of cybersecurity experts, with backgrounds in the intelligence community and leading tech companies, ensures that security is integrated into every service we offer. We provide customized solutions tailored to your business's unique needs and maintain continuous monitoring and proactive support.
What industries does Bawn serve?
Bawn serves a wide range of industries, including but not limited to, healthcare, finance, technology, legal, and manufacturing. Our tailored solutions are designed to meet the specific needs and regulatory requirements of each industry.
What can I expect during a Cyber Health Check with Bawn?
During a Cyber Health Check, Bawn conducts a high-level assessment of your IT environment to identify common vulnerabilities and security gaps. This includes a basic vulnerability scan, security policy review, endpoint security check, network security overview, user access review, basic compliance check, and providing quick wins recommendations. The results are summarized in a concise report.
How does Bawn ensure the security of my business's data?
Bawn employs a range of advanced security measures to protect your business's data. This includes implementing robust encryption, conducting regular security assessments, providing continuous monitoring, and ensuring compliance with industry standards. Our team of experts is dedicated to safeguarding your sensitive information against cyber threats.
What is included in Bawn's Security Advisory service?
Bawn's Security Advisory service provides expert guidance on improving and maintaining your cybersecurity posture. This includes regular security assessments, policy and procedure development, risk management strategies, compliance guidance, and incident response planning. Our advisors work closely with your team to ensure your security measures are up-to-date and effective.
How does Bawn's incident response planning work?
Bawn's incident response planning involves developing a customized incident response plan tailored to your business. This includes training your incident response team, conducting simulations and drills, establishing rapid response protocols, developing communication strategies, conducting post-incident analysis, and ensuring compliance with regulatory requirements.
What are the benefits of choosing Bawn for my IT and cybersecurity needs?

Choosing Bawn offers numerous benefits, including enhanced security through our security-first approach, comprehensive and tailored IT solutions, continuous monitoring and proactive support, cost efficiency, and a strategic partnership focused on your long-term success. Our proven track record and expertise ensure your business is well-protected against cyber threats.

How can I get started with Bawn's services?

To get started with Bawn's services, you can contact us to schedule a consultation. We will discuss your specific needs, conduct an initial assessment, and develop a customized plan to enhance your IT and cybersecurity posture. You can reach us through our website's contact form or by calling our support team.

Does Bawn provide support for remote and hybrid work environments?
Yes, Bawn provides comprehensive support for remote and hybrid work environments. Our services include secure VPN setup, remote access solutions, endpoint security for remote devices, and ensuring that all remote connections are secure and compliant with industry standards. We help your business maintain productivity and security, no matter where your employees are located.

Bawn — Full Service Secure IT